Privacy policy

I. Information clause

1. The Administrator of your data is the company ‘Producent Sprzętu Sportowego PAJAK-SPORT Ewa Piątkowska-Pająk’, with its registered office in Poland, at ul. Cmentarna 3, 43-300, Bielsko-Biała, Poland; VAT No.: 547-016-61-72, phone number: +48 33 487 66 54, e-mail address: info@pajaksport.pl hereinafter referred to as ‘PAJAK’ or ‘Administrator’.

2. Even though the submission of personal data is voluntary, it is necessary to provide services by PAJAK’s company such as registering on the website (creating and maintaining a Customer Account), using the FitMe feature, Newsletter or performing Sales or Service Contracts, as defined in the Terms and  Conditions of the e-Store.

3. The purpose and legal basis of data processing is the fulfilment of:

a. provision of electronic services by ‘PAJAK’ company within the meaning of the Act of 18 July 2002 on the Provision of Electronic Services, including the use of FitMe feature or providing access to the Customer's Account (creating an account)  on the ‘PAJAK’ website (Article 6(1)(a) GDPR);

b. provision of electronic services by ‘PAJAK’ company within the meaning of the Act of 18 July 2002 on the Provision of Electronic Services, including sending Newsletters by ‘PAJAK’ company (sending commercial information electronically) and using telecommunications terminal equipment and automatic calling systems for this purpose in accordance with art. 172 of the Act of 16 July 2004. Telecommunications Law - on the basis of a separately granted consent (Article 6(1)(a) GDPR);

c. orders placed by Customers for PAJAK products as well as the execution of Sales Contracts and handling of complaints and  execution of ordered Repair and Maintenance Services (Art. 6(1)(b) GDPR); 

d. legitimate interest of the Administrator, promoting the Administrator's products and services (direct marketing), conducting statistical analyses and research (Article 6(1)(f) GDPR).

4. Your data will not be processed using automated decision-making tools, including profiling.

5. Subject to section 6, the data processed has been obtained directly from you and includes your ID information, contact details and  email address. 

6. When using FitMe, the data processed is obtained directly from you and includes, depending on the Product, height, weight, biological sex, age and measurements. This data will be stored in the plug-in's dedicated database under a randomly generated User session ID and will be used exclusively to provide you with suggestions for choosing the right type and size of Product and also for statistical purposes to help the feature work ever better and more accurately. All data collected within FitMe will be processed anonymously and no identification data (i.e. name, surname, address) will be collected by PAJAK company. IP addresses sent to the Administrator's servers as part of standard back end processes are encrypted immediately upon receipt in an irreversible manner.

7. Personal data collected from you may be forwarded, to the extent necessary, to entities providing ICT and organisational services, some carriers or shipping agents, debt collection companies, factoring companies, courts, prosecuting authorities, banks, advisory and legal assistance agencies, and other entities indicated in the provisions of generally applicable law.

8. You have the right to access and correct your data any time. You also have the right to delete, restrict or stop processing your data, and also to withdraw your consent to process the data, if applicable, the right to object to processing and sharing such data with other entities and the right to lodge a complaint to the supervisory authority, i.e. the President of the Personal Data Protection Office.

9. Personal data shall be processed as long as legitimate reasons indicated above exist or no objection to their processing is raised. When an objection is raised or the legitimate reasons indicated above expire they will be processed for the period of the statute of limitations for claims that a data owner may have against the Administrator:

a. due to the need to comply with tax and accounting obligations, some of these data will be stored for a period of 5 years from the date of execution of the sales contracts; 

b. personal data provided to subscribe to the Newsletter will be processed until you withdraw your consent or object to the processing;

c. personal data provided for the purpose of using the FitMe feature will be processed until the User objects to it or FitMe is removed from the Administrator's website.

II. Privacy Policy

1. General information

1. We have developed internal procedures and recommendations to protect your data from unauthorised access.

2. Any personal data obtained via ‘PAJAK’ website (online store) is processed in accordance with the relevant national legislation and the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing of Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the EU L 119, 04/05/2016, p. 1- 88) (hereinafter referred to as GDPR).

3. The ‘PAJAK’ online store obtains information about users and their behaviour in the following ways:

a.  through the information voluntarily entered in the forms available on the website;

b. by storing cookies in the end devices;

c. by collecting web server logs recording activity on the transaction service.

4. The Service collects information provided by the User voluntarily in registration forms (setting up a Customer Account), Newsletter, other forms related to the conclusion and performance of Sales and Service Contracts and those related to FitMe. 

5. Service may also save information about the connection parameters (TimeStamp, IP address).

2. Information about cookies

1. The Website uses cookies (so-called "cookies"), which in the form of text information are stored on the Website User's end device in the so-called web browser, regardless of whether he/she is a PAJAK Customer.

2. Cookies collect information which, in principle, does not constitute personal data (they do not allow for the identification of the User). However, some of this information, depending on its content and the way it is used, may be linked to a specific User, e.g. by linking it to the data provided when registering the Account with the PAJAK Store, and in this case may be considered personal data. The provisions of point 1 and the Information Clause indicated in point I shall apply to such information. 

3. Cookies are used for the following purposes:

a. statistics to understand how customers use websites, which makes it possible to improve their structure and content;

b. creation of statistics which help functioning of FitMe plug-in better and more accurately;

c. maintenance of the website user session (after signing in), so that the user does not have to re-enter his/her login or e-mail address and password on each website sub-page;

d. profiling the user in order to display advertisements tailored to the manner in which the user uses them, in particular the Google network.

e. security purposes, e.g. those used to detect misuse of authentication cookies on the website.

4. Before using the Website, the User is asked if he/she agrees to the use of cookies. Restrictions on the use of cookies may affect some of the functionalities available on the website. Consent to the use of cookies may be revoked at any time and it does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

5. In case of lack of cookie consent, files necessary for the proper operation of the website may still be stored on the User's end device. The Internet browser usually allows the storage of cookies on the User's end device by default. Please note that internet browsers allow you to change your cookie settings. Your Internet browser also allows you to delete cookies or automatically block them. For details read webrowser Help. You may opt-out of cookies, however, you must remember that it will only apply to a specific browser.

3. Server logs

1. Information about some user behaviour is logged in the server layer. This data is used exclusively for the administration of the website and to ensure that the hosting services provided are operated as efficiently as possible.

2. The resources viewed are identified by URLs. In addition, the following may be recorded:

a. time of inquiry

b. time of sending reply

c. name of the client station - identification via HTTP protocol

d. information on errors, which occurred during the HTTP transaction

e. URL address of a page previously visited by the user (HTTP referer), in case the service was accessed via a link

f.  information about the user's browser

g.  information about the IP address.

3. The above data is not associated with specific visitors browsing the web pages

4. The above data is used only for the purpose of server administration.

4. Storage period of cookies.

1.  Depending on the purposes and legal basis for processing of personal data collected by cookies, they may be stored for the period indicated in point I.7 of the Information Clause. 

2. Collected cookies containing personal data of a Visitor who is not a Customer will be stored until an objection is raised. The Administrator may delete the Personal Data if it is not used for marketing purposes for 3 years unless rules of applicable law obliges the Administrator to process the Personal Data longer. Some of this Personal Data may be kept longer in case a User who is not a Customer has some claims against the Administrator, or for the Administrator's investigation of claims or defence against claims (including those of third parties), for the period of limitation set by applicable law. In any case, the longer period for the personal data retention applies. 

3. Cookies needed to display the correct version of the website to the User and to store the User's session ID shall expire after 30 days.  

4. Cookies required to display messages on the Website, to check if the data in the User's browser needs to be updated or to open the correct version of the website expire when the browser is closed.

5. Cookies created when the user accepts the website's use of cookies expire after 30 days, while cookies that store information about the user's country obtained from the location of the IP address expire after 365 days. 

5. Third party cookies

1. Third party cookies are cookies generated and placed on the User's end device that may also be used by advertisers and partners cooperating with the website operator.

2. Cookies may be used by advertising networks, in particular the Google network, to display advertisements tailored to the manner in which a user uses the website. For this purpose, they may store information about the user's navigation path or the time spent on a particular page. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information derived from cookies using the tool: https://www.google.com/ads/preferences/.

3. As part of its marketing activities, the Administrator uses the services of the following entities that use cookies:

a. Google AdWords

b. Google Analytics

c. Meta (dawniej Facebook)

4. For more information on cookies of the entities indicated in point 2, please, refer to their privacy policies.

Downloads

Returns

You have 14 days from the shipping date of your order to return your purchase from PAJAKSPORT.com free of charge. The items must have all their labels and be in perfect condition.

Repair

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Exchange

You have 14 days from the shipping date to exchange your purchase from PAJAKSPORT.pl free of charge. The items must have all their labels and be in perfect condition.

Terms and Conditions

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